![]() The refund process is essentially identical, but the recipient has to initiate it, and the buyer has to confirm the refund. If you have no plan of playing the gifted game and want the financial value instead, you can have it refunded as long as you aren’t violating the two hour/14 day rule. ![]() Let’s face it: not every Steam game you receive as a gift is going to be a great one. If you choose to refund to your Steam Wallet, you’ll get your money back faster but will only be able to spend it on other Steam games, items, etc. If your refund request is approved, you can have the amount refunded to either your original payment method or your Steam Wallet. Once you’re past two weeks from purchase, refund requests will almost never work. Once you’re past two hours of playtime, your chances of a refund are dramatically reduced unless the game is known to have severe technical issues. However, Steam Support is allowed to make refund decisions of its own discretion. If you meet both of these requirements, you are most likely to get the refund approved by Steam Support when you attempt it. To maximize your chances of a Steam game getting refunded, you need to request the refund within two weeks of purchase and have less than two hours of gameplay on the title in question. ![]() While that's the process that covers how to refund Steam games, it's worth reading the dedicated article covering eligibility, to stay informed about when you can request one.Before we jump into the process, let’s take a look at which games are eligible for refunds. Pick a reason for refunding the game and include relevant details in the Notes section.Wait for the form to load and choose you preferred refund method.Select the I would like a refund option.Visit the Steam Help webpage and log in using your Steam account credentials.To sum the steps of getting a Steam Refund: You should receive a confirmation email after which Steam staff will go over your refund request and determine whether you're eligible or not. Select a reason for your refund and follow it by writing any other relevant detail behind your request in the Notes section, then click Submit request. ![]() The page should then look similar to the one in the smaller image above and on the right side. From the drop-down menu, select your preferred refund method. Selecting I'd like to request a refund loads a form just beneath it. This moves you to a separate page that highlights the game you're looking to refund on top, while giving you the option of receiving help with gameplay or technical issues, or requesting a refund. If the game you want to request a Steam refund for is missing from this list, it's no longer eligible for one and you're, unfortunately, stuck with it.Īfter you've selected the game, you'll encounter a page similar to that in the smaller image above and on the left (click to enlarge). Select Purchases and you should see a list of items you've bought in the past six months. ![]() The first step towards refunding any Steam game is heading to the Steam Help page and logging in using your Steam account credentials.Īfter you've logged in, you should see a list of potential choices, as depicted in the image at the top of this article. ![]()
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