To speed up the claim process, send us a snap of the problem and submit it through Claim form.Īll manufacturer warranties are void if you do not properly care and maintain your product. For all items with hidden damage, send us an email of the damaged product within 24 hours. Customer service department will get in touch with you upon your review. Revolve Warranty and Authentication Claims:Ĭustomers are required to note at a time of delivery, if we deliver an unlikely damaged product. If the purchase was not marked as a gift, we will send a refund to the gift giver. Revolve sends a gift certificate email directly to the recipient. You will receive a gift credit for the value of return, if purchased and shipped directly to you when the item was marked as a gift.Ī gift certificate will be mailed to you, once the return item is received within 4 hours of your credit approval. Customers can’t go wrong with a gift card. Revolve gift cards may be combined with other rebates or promotions. Shipping charges vary according to different locations, the time it may take for a product to reach you. Shipping duration depends on the products and location, there may be circumstances which cause a delay. All products shipped out between 1 to 14 business days. Revolve understands how important it is to receive your purchased product on time and in the finest condition. To prevent fraud, Revolve adopts various methods to verify the authenticity of return, including checking the origin and condition and further information of the returned item. Items must be with original tags and packaging labels. Items must be returned in that condition how it was sent, if it is different from the original one then return may not be accepted. Revolve may refuse excessive returns or exchanges. Revolve does not allow multiple returns, Revolve applies a limit on the number of returns or exchanges for a single customer. Revolve does not accept any item that you want to return the product after 60 days of delivery or purchased date. Limitations and Restrictions of Revolve Return Policy: It may take several business days to refund depending on your bank. Credit will automatically be applied to your original payment method or credit card. Once your refund process completes, Revolve issues your refund. The company takes up 3 to 4 days to process your refund. If the return is approved by the company, then the refund process will be processed. Company will also notify you of the approval and rejection of the product according to the company’s requirement. Revolve will send you an email, once your return is received that we have received your return item. Revolve Refund Policy Process and Timeline: You can exchange product within 90 days of purchase. Revolve only replaces products if they are defective or damaged. Healthy and safe products due to some regulations cannot be exchanged once they have been opened or used. If you order personalized and customer items including engraving and monograms, it cannot be accepted to return or exchange. Vintage items are also marked as final sale and cannot be returned or exchanged.
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